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Connecting your business: Where do you draw the line in the ‘as-a-service’ model? – ComputerworldUK.com

Many of his clients are thinking about a move to an ‘as-a-service’ model “really seriously”, but he advises them to consider what their architecture is and how that will transition into the service-based world without disrupting shareholders.Michelin, Rolls-Royce and General Electric (GE) are examples of firms that have connected their hardware and transitioned to this service-orientated model.Michelin offers a pricing model where fleet managers pay for tyres on a mile-driven basis. Similarly, Rolls-Royce and General Electric have moved, or are edging toward, preventative maintenance and aircraft fleet optimisation, as well as usage-based fees.

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Renault, for example, underwent a global CRM implementation of Salesforce that will connect it to dealerships so it can get a more holistic view of its drivers. But technology firms, like Apple, which are creating dashboard infotainment systems, are after the same data goldmine.

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viaConnecting your business: Where do you draw the line in the ‘as-a-service’ model? – ComputerworldUK.com.

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