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Microsoft Case Study: Microsoft Dynamics CRM 2011 – PJSC CREDIT AGRICOLE BANK

The Ukrainian branch of Credit Agricole Bank replaces its existing CRM system with Microsoft Dynamics CRM to deliver customer relationships that are characterized by speed, efficiency and knowledge of the customer.  As a result both bank and customers are benefiting from the deeper and consistent understanding of business processes delivered by the new system.

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Source Microsoft Case Study: Microsoft Dynamics CRM 2011 – PJSC CREDIT AGRICOLE BANK.

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