Bpmonline (bpmonline.com), a leading global CRM and BPM vendor, is pleased to announce that Pelco by Scheider Electric, a world leader in the design, development, and manufacture of video security systems, selected bpmonline to deliver an integrated global sales forecasting and opportunity management system to leverage across 26 countries.
Having a vast distribution channel of over 20,000 resellers in 130 countries, Pelco missed a comprehensive next-gen solution to efficiently manage all opportunities and the sales pipeline. Prior to bpmonline, Pelco was using BOSS order management system where resellers and distributors accessed product information, submitted orders, and tracked shipments. The company decided to implement a cutting-edge customer relationship management software that would meet the following requirements:
Clean and intuitive interface that would allow saving time on training
Easy integration with Pelcos operational system and other third-party applications
Comprehensive analytics and reporting to track real time sales performance
Speed of implementation the project was very time-sensitive
Bpmonline delivered an on-demand solution to improve sales visibility. The system has become operational in 8 weeks, providing greater forecast accuracy, better conversion of leads to opportunities, and more effective collaboration between Pelcos direct salesforce and its distributors.
Seamless integration with BOSS automates vital sales processes, providing forecasting and sales planning. Smart sales parameters define sales process rules to follow and automate tasks and activities, minimizing manual intervention and possibility of an error.